Sending Samples to Our USA Laboratories

Below are general instructions for sample quantity, shipping, and hazardous communication requirements for our USA laboratories.  We can work with a wide range of sample sizes, and routinely work with samples that are very limited in quantity (e.g, 50 grams).

Contact a Jenike & Johanson engineer to determine the exact testing quantity required for your specific powder or bulk material analysis.

Sample Quantity

Bench-scale tests (e.g., cohesive strength, bulk density, particle size)

Typically, a five-gallon (20 liter) sample is required of the fine fraction, minus 1/4 in. (6 mm), of the sample to be tested.  {Read more}

Materials with a significant percentage or over 1/4 in . (6mm) particles may require a larger sample volume.

We prefer to receive samples shipped in containers no larger than 30-gallon fiber drums.

If multiple moisture contents are to be analyzed, please supply enough sample for testing all moisture contents simultaneously.

Pharmaceutical and other high value Samples

Given the high cost or limited available quantity of many pharmaceutical materials, sending a five-gallon sample for testing is not practical.  We have in some cases been able to perform tests with as little at 50 g  or less of material. {Read more}

Our typical suite of tests for pharmaceutical solids requires a half-gallon (≈ 1.5 liter) quantity, though smaller amounts can be accommodated knowing that a portion of the material may be re-used in testing. 

Pneumatic conveying, fluidization, or abrasive wear

Pneumatic conveying tests typically require two 55-gallon (400 liters) drums of the sample.

Fluidization tests typically require a 5-gallon (20 liter) sample.  If air-assisted discharge or large-scale fluidization is to be performed, then two 55-gallon (400 liters) drums are needed.

Abrasive wear tests on one wall surface typically require two 55-gallon (400 liter) drums.

Sample Shipping

Samples should be bagged in plastic and packaged in airtight containers to prevent contamination and loss or gain of moisture. Samples must be shipped prepaid.  Sample shipping location depends upon what tests are to be performed.

Bench-scale Tests (e.g., cohesive strength, bulk density, particle size)

From within USA
Jenike & Johanson, Inc.
Attn: J&J ENGINEER
400 Business Park Drive
Tyngsboro, MA 01879

From outside USA
Samples must be shipped Delivered Duty Paid (DDP Incoterms®2010, with Jenike & Johanson in the role of the “buyer” of the sample), preferably by air freight via Boston, Massachusetts (Logan International Airport).  {Read more}

Please advise us of the date of shipment, routing and airbill number.  The shipment should be accompanied by a pro forma commercial invoice stating a minimum or zero value and consigned to Jenike & Johanson, with a statement to the effect of “sample for physical properties testing only; not intended for resale”.  The address for our testing laboratory is:

Jenike & Johanson, Inc.
Attn: J&J ENGINEER
400 Business Park Drive
Tyngsboro, MA 01879 USA

To route the shipment through our customs broker, please include the following information:

Notify party: Dolliff & Co., Inc.
95 Maverick St.
East Boston, MA 02128 USA
Phone: 617-561-0900
Fax: 617-561-0181

Alternately, if the samples are sent via a courier capable of clearing items through customs, our customs broker does not need to be notified.

Pneumatic Conveying, Fluidization, or Abrasive Wear

From within USA
Jenike & Johanson, Inc.
Attn: J&J ENGINEER
3485 Empresa Drive
San Luis Obispo, CA 93401

From Outside USA
Samples must be shipped Delivered Duty Paid (DDP Incoterms®2010, with Jenike & Johanson in the role of the “buyer” of the sample), preferably by air freight via Los Angeles, California (LAX).  {Read more}

Please advise us of the date of shipment, routing, and air bill number. The shipment should be accompanied by a pro forma commercial invoice stating a minimum or zero value and consigned to Jenike & Johanson, with a statement to the effect of “sample for physical properties testing only; not intended for resale”. The address for our testing laboratory is:

Jenike & Johanson, Inc.
Attn: J&J ENGINEER
3485 Empresa Drive
San Luis Obispo, CA 93401 USA

To route the shipment through our customs broker, please include the following information:

Notify party: Dolliff & Co., Inc.
95 Maverick St.
East Boston, MA 02128 USA
Phone: 617-561-0900
Fax: 617-561-0181

Alternatively, if the samples are sent via a courier capable of clearing items through customs, our customs broker does not need to be notified.

Environmental, Health & Safety Regulations

We require the Safety Data Sheet (SDS) on any sample containing hazardous substances as described in OSHA standards, to comply with the requirements of the Federal Hazard Communication Standard (29 CFR 1910.1200). Click for an example of a complete SDS for an example material; note only for illustration purposes and not an actual SDS.

Send one copy of the applicable SDS to the Jenike & Johanson Project Engineer via email before shipping the sample, and attach a second copy to the outside of the shipping container.

Testing cannot begin until we receive an SDS.

Sample Return Upon Completion of Testing

It is our policy to return, for your disposal, all material samples, hazardous or not because federal and state environmental protection laws have become strict and complex.

We require a sample return address, including the name of the responsible individual who will receive the samples.  Please complete a Sample Return Form.  Send the completed form via email (to your Jenike & Johanson main contact) before shipping the sample(s), and attach a copy to the outside of the shipping container.  Testing cannot begin until we receive a completed Sample Return Form.